Author : AZIZ, Azhar ABD
European Journal of Molecular & Clinical Medicine,
2020, Volume 7, Issue 8, Pages 3836-3851
Cyberloafing (or Cyberslacking) is a phenomenon that makes use of the organization's network and internet facilities for personal use is seen as a violation of ethics and regulation in the organization itself. While workers often give reasons as a medium for relieving work stress, they are also difficult to control and manage. For the public sector, excessive use of network facilities can disrupt organizational services and result in a bad image. Although the use of this facility is not directly impacted by the customer, the long-term impact on department network security as well as denial of services and information leakage may occur. The growth of social media and the involvement of agencies in social media plays a role in cyberloafing activities controlling issue. This study was conducted in order to identify the leading factor of Big-Five personality traits in influencing cyberloafing behavior among public servants and to examine the significance of identified factors in influencing cyberloafing. It is based on the personality value needs of civil servants, together with the policies of the use of ICT facilities enforced in the organization. The study found only Neuroticism traits and attitudes towards cyberloafing activities are significant compared to the four combinations of personality traits Extraversion, Agreeableness, Conscientiousness and Openness to Experiences with Attitude that did not show significance on cyberloafing activities. The linear regression of ICT Policy Literate and employee Attitudes towards cyberloafing activities shows there is a weak correlation although it is not significant. The findings of the research also show the balance of cyberloafing activity among the public servant with some characteristic based on personality traits evaluation. This study can be used as a reference to the organization's human resource and ICT Administrator in the development of appropriate policies and guidelines according to the traits of employees in the organization.