Online ISSN: 2515-8260

Keywords : Banking Environment

The Impact of Workplace Spirituality on Turnover Intentions in Malaysian Banking Sector

Muhammad Ashfaq; Ts. Dr. Hj. Ishamuddin Mustapha; Sobia Irum

European Journal of Molecular & Clinical Medicine, 2020, Volume 7, Issue 3, Pages 197-219

The purpose of this paper is to provide a hypothesized model which investigates the relationship of workplace spirituality and turnover intentions in the banking employees of Malaysia. This study was conducted on managerial employees of banking sector of Malaysia. Sample was drawn from different commercial banks operating in Malaysia for this study. A total of 381 usable returns were collected for the analysis. Structural equation model (SEM) through PLS were implemented to obtain the best fit model and to determine the role of Workplace spirituality to improve the turnover intentions in banking employees. As predicted, the hypothesized model best fits the data. The results of direct relationship analysis and SEM also contribute to the clarification of the causal relations between workplace spirituality and turnover intentions in banking employees. Moreover, the results revealed that the influence of workplace spirituality on turnover intention was significant in banking environment in Malaysia. Research limitations/implications – The results of this study might only be generalized to banks and similar contexts. Moreover, although the sample of the study was yielded from sample in Malaysian banking sector, the common methods bias might be a problem in generalizing the results. Workplace spirituality is the concept though which Banks can retain and their employees and workplace spirituality also helps the organizations to reduce the negative work attitude for employees. The results also helps the decisions makers to focus on building training programs in order to understand the benefits of enriching spiritual environment and be more supportive of spirituality movement. Furthermore, organizations can design some of activities that make work environment more meaningful.
This study is unique as it is the first that examined theoretically and empirically the influence of workplace spirituality on turnover intentions especially in the banking environment.