Keywords : national health coverage
The Influence Of Doctors And Patients’ Perception On The Drugs Availability In The Hospital During The Era Of National Health Insurance
European Journal of Molecular & Clinical Medicine,
2020, Volume 7, Issue 7, Pages 148-156
The drug availability is still a problem in the JKN (National Health Coverage) era in Indonesia, this is the role of pharmaceutical industry in support the drugs availability by implementing good supply chain management. The research aims to identify the factors of production planning, production capacity and procurement of raw material in the pharmaceutical industry in support the drugs availability in the JKN era. This research is descriptive study with qualitative methods. This research uses primary data form in-depth interviews with employees at four national pharmaceutical companies that won the e-Catalogue tender as a producer of generic drugs in Jakarta. The sampling in this research is by purposive sampling with 6 key informants on supply chain management. The data was analyzed by interview transcripts, interpretation data and checking the validity of the data by triangulation. Production planning, production capacity and procurement of raw material have an influence on pharmaceutical companies in support the drugs availability. Production planning, production capacity and procurement of raw material have an influence on pharmaceutical companies in supporting drugs availability, because the RKO (drug requirement planning) used as the basis for procurement of drugs in e-Catalogue is inaccurate so the pharmaceutical companies can’t make accurate production planning and quantity of public drugs aren’t right amount, time and aren’t available when needed and procurement of material still depends on imported raw material with lead time 1-3 months so it can be increase of potentially a public drug stock out.