Online ISSN: 2515-8260

Keywords : Opinion Mining

Opinion Mining on Customer Product Reviews Using Supervised Machine Learning Techniques

Sivakumar A; Jagadeesh Babu S; Sathya Vignesh R; Shyam M; Yogapriya J

European Journal of Molecular & Clinical Medicine, 2020, Volume 7, Issue 4, Pages 1402-1412

In last decades online product sale is increased. The customers want to buy a quality product is very difficult in recent year. After buying only we know the problems in the product. After lancing many months users buying the product with problems. But many users put their Opinion in the review pages. Customers are very difficult to find the best product. Opinion Mining (OM) is the best tool for selecting the best product. OM on Product reviews refers to the process of analyzing the sentiment associated with it. This paper discussed about an attribute – level sentiment analysis of the product was done and also performs a three – class classification