Online ISSN: 2515-8260

Keywords : Demand

An Analysis Of Punter Satisfaction On Hotel Industry With Respect To Vijayawada City

Mr.Sk.Kalisha Vali; Dr.R.Pradeep Kumar Patnaik

European Journal of Molecular & Clinical Medicine, 2020, Volume 7, Issue 6, Pages 2937-2942

Retaining punter satisfaction is the primary exiting challenges of service trade management. Quality service is also a crucialaspect in the field of viable market. Lam and Zhang (1999) says that during recent years many professional tourism industries are demanded quality product and service.(Grönroos, 1990; Parasuraman et al., 1988) says, any business led to successful due to its service excellence and present punter demand. Hence the researcher attempts to study the satisfaction level of hotel industry punter with respect to Vijayawada city with respect to GCC (guest comment cards).The researcher adopted certain criteria to justify the Gilbert and Horsnell (1998) approach.The results of this study assists the hotel management to assess their exiting methods to handle the punter satisfaction in Vijayawada’s hotels.


Kesava Priya S; Keerthi Sasanka; K. Venkatesh; V. Vishnu Priya

European Journal of Molecular & Clinical Medicine, 2020, Volume 7, Issue 1, Pages 883-888

An interdisciplinary investigation that interfaces with psychology and economics. It relates to individual behavior of mental health of a person. For every person the personal utility about rational thinking and authority of migration. The cyclic nature provides a good environment. During ice age they provide a coherent chain of reasoning and safeguard their race against nature. The aim of this review was to find the impact on the economy on rational thinking and psychological well being. A literature review will be carried out from scopus and pubmed databases from 2000 till date. The rational evolution and exponential discounting will be related to the evaluation which depends on the amount of delay and behaviour addiction which procrastinates the impulsive preference and immediate reward for hyperbolic discounting