Document Type : Research Article
Abstract
Due to the great demand that exists today in interconnecting businesses with
their customers, after the crisis generated by the pandemic, it is necessary to
adopt new measures that allow economic reactivation. Knowledge transfer is an
important issue; Peru must face the unproductive situation with tools that enable
people to make their small and medium-sized companies and/or businesses
profitable, and implement ICT provide innovation and boost development, for
this reason the objective of this article is to develop a prototype that helps
companies to be trained on how to act in this situation, helping them to become
economically