European Journal of Molecular & Clinical Medicine

Abstract

Background: While factors influencing e-training use intention has been mostly investigated based on the experiences of the developed countries, such investigations in the in the developing countries have been largely overlooked by researchers. Purpose: This paper extends the technology acceptance model (TAM) by investigating the roles of computer/internet self-efficacy and organisational support on intention of employees to use e-training. Methods: Three hundred and one responses collected from five public universities were in the study. Structural equation modeling was applied in data analysis. Results: The findings show that computer/internet self-efficacy, organisational support and perceived usefulness have positive and significant effects on intention. Likewise, perceived usefulness was found to have influenced the effects of internet self-efficacy, organisational support, and perceived ease of on intention. In addition, importance-performance matrix analysis (IPMA) was performed and the results suggest that emphasis should be given to organisational support and perceived usefulness for successful implementation of e-training. The paper has established the applicability of the TAM in predicting e-training use intention and the significance of organisational support in implementing e-training. In addition, the paper provides a model for understanding employees’ intention to use e-training which can be tested in other countries or in different contexts.