PATIENT’S SATISFACTION:AN INTERPROFESSIONAL COLLABORATIVE PRACTICE AMONG DOCTORS, NURSES, AND PHARMACISTS
European Journal of Molecular & Clinical Medicine,
2020, Volume 7, Issue 2, Pages 3505-3512
Abstract
Abstract.Patients are themajorfocus in healthcaredeliveryservice, therefore, stimulating acollaborativepracticeamongmedicalpersonnelisveryimportant in ensuringcarequality, safety, andsatisfaction. This
study aimstodeterminepatient’ssatisfactionfromthecollaborativepracticeamongdoctors, nurses, andpharmacists.
Thisis a descriptiveanalytic study with a crosssectionalapproach, whilepurposive sampling
methodwasusedwithcriterionreference. The validatedquestionnaireswere distributedto 66 patients. The
responseratewasbasedondoctors (97%), nurses (92%), andpharmacists (89%), andthe data were analyzed
usingdescriptiveanalysismethod. The resultsshowedthatthepatients' satisfactiontowardsdoctors, nurses,
andpharmacists were in thepercentageof 98.4%, 99.1%, and 96.6%, respectively. Therefore,
theyexpressedsatisfactiontowardstheservicesprovidedbythethreehealthprofessions, particularly in
ethicsandcommunication. In addition, collaborativepracticewasconsideredthebestmethod in caring forpatients
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