ANALYSIS OF RELATIONSHIP BETWEEN ORGANIZATIONAL COMMITMENT, EMOTIONAL INTELLIGENCE, AND JOB SATISFACTION WITH TURNOVER INTENTION
European Journal of Molecular & Clinical Medicine,
2020, Volume 7, Issue 5, Pages 691-698
AbstractBackground: Employees need to be managed properly to provide a positive contribution to the progress of the organization. Purpose: To determine the relationship between Organizational Commitment, Emotional Intelligence, Job Satisfaction and with Turnover Intention on employees at Amanah Mother and Child Hospital Probolinggo, East Java. Method: Cross-sectional study with 120 respondents medical and nursing personnel. The study was conducted using a questionnaire consisting of 15 questions. Result : Characteristics of respondents with high turnover rate were female (42%), age <= 34 years (44.2%), length of work <= 5 years (38.2%), executive position (41.8%), income < = 7,000,000 (38.3%), Satisfied at work (37.2%), high emotional intelligence (36.9%) and low organizational commitment (15.1%). There is a significant relationship between organizational commitment and turnover intention (p <0.05). Conclusion: To improve staff loyalties, the hospital should prioritize female staff, positions, and organizational commitment so that organizational treatments can be more efficient and effective.
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