European Journal of Molecular & Clinical Medicine

Abstract

An error due to the mistake in identifying the patient can happen at almost all stages of diagnosis and treatment. The possible result is the incident in patient safety which can cause damage to the patient along with the hospital. This research was focused on the implementation of correct identification to the patient at the regional public hospital of North Lombok regency using Donabedian model for the analysis with qualitative type research. The research subjects were six officers. Additionally, the data collection was through an in-depth interview, direct observation, and document analysis. The finding showed that some patients were not given (using) the patient ID wristbands (wristlet) and the Standard Operating Procedure (SOP) for identifying the patients had not been distributed to the officer yet. The infrastructures and the facilities were not sufficient in terms of both quality and quantity. In addition, the executing officer did not perform the identification maximally and correctly. Thus, the implementation of identifying the patient based on the Donabedian model (structure/input, process, and outcome) has not been performed at the maximum extent.