European Journal of Molecular & Clinical Medicine

Abstract

Earlier research revealed that workers are considered major determinants of establishments’ outputs and ingenuities found in an effective workplace. This study aims to identify Islamic organisational citizenship behaviour (IOCB) that government workers practice in Makkah city. The investigation on Islamic organisational citizenship behaviour was grounded on 4 proxies: altruism, advocating high moral standards, civic virtue, and removal of harm. Number of participants are 500 personnel working in various government agencies and parastatals in the city of Makkah. The instruments used for the study was set of questionnaires adapted and interpreted through back to back translation process. The researcher applied descriptive analysis to analyse demographic variables. Before testing hypotheses, test normality, reliability and common method variance were conducted, and the data were found appropriate for further analysis. However, hypotheses were tested using the Kruskal Wallis test and applying pairwise comparison to determine the effect size among categories using the SPSS version 25. Kruskal Wallis was used because the data were not normally distributed. The findings of the present study will aid organisations in Makkah realise the benefits of practicing Islamic organisational behaviour. Additionally, this paper provides discussions on the practical implication of this study toward the public organisations in Makkah.