This study conducted to obtain the problems of undergraduate student problems as well as for construct validation and internal consistency of the problem source, which later couldused as a valid and reliable instrument to identify the source of problems among undergraduate students. The cross-sectional study conducted on 704 students in 14 faculties. The making and development of questionnaires conducted based on student complaints during counseling at the Clinic at campus and literature study, and obtained 50 items. Construct validation and internal consistency carried out confirmatory factor analysis using structural equation modeling in Lisrel software application and grouping carried out using analysis factor in SPSS software application. Results of structural equation modeling validation using the t-test obtained 24 valid variables with t values ≥ 1.96. The results of analysis factors obtained 5 factors that are the problem of communication and adaptation, academic, personal, emotional, and disappointment. The study results suggest that it is necessary to introduce campus adaptation programs/activities, introduction of teaching and learning activities, communication workshops/trainings, mentoring from seniors to help communication and adaptation between friends, faculty staffs and lecturers.