Online ISSN: 2515-8260

CONSUMER PERCEPTION TOWARDS GOODS AND SERVICES TAX – A STUDY WITH SPECIAL REFERENCE TO RESTAURANTS IN CHENNAI CITY

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Dr. N.O. Ameen

Abstract

The Goods and Services Tax (GST) is an indirect tax which is used in India on the supply of various goods and services. It is indeed a multistage, comprehensive, destination-based tax: it is Multi-staged, because the GST is being imposed at each and every step of the production processes, but it is meant to be actually refunded to all the parties at the various stages of the production other than just the final consumer, it is considered to be comprehensive because of the reason that it has actually subsumed almost all of the indirect taxes barring a few state taxes. And finally as a destination-based tax, it is usually collected from the point of consumption and not at the point of origin as it was in the case of previous taxes. This study thus attempts to analyze the awareness of consumers about GST and there by analyze the perception of consumers about GST in restaurants.

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