Online ISSN: 2515-8260

PREVENTIVE MEASURE FOR PREPAYMENT & NON-DELIVERY FRAUD ON ONLINE SHOPPING PAGES PUBLISHED IN THE SOCIAL MEDIA ACCOUNT

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1Dr. Manish Kumar, 2Akshat Mittal, 3Manpreet Kaur

Abstract

One of the famous scams on the internet nowadays is Non-Delivery (Payment & Merchandise) in which a seller on an Internet auction pages or marketplace on facebook or through buying and selling pages on instagram accepts payment for an item yet intentionally fails to ship it. Sellers like these sometimes will relist the item and attempt to sell it again through a different username. To minimize this scam, we have designed a payment portal. In this portal we have designed a system which is connected with the delivery company directly. Our invention will act as a payment intermediate between the customer and the dealer. When a customer wants to order a product & the dealer of that product is not providing him facility to pay via cash on delivery mode, the customer can make payment using our portal in which the payment will remain on our portal until & unless the delivery of the product is verified by the courier company. If the product is undelivered till a certain number days then the amount of the customer will be reverted back to him thereby helping in to decrease the Non-Delivery (Payment & Merchandise) Scam. Moreover, this portal will provide security & relief to the customer that he or she will not lose his/her money as either the customer will be getting his product or he/she will get refund of the money paid on the portal after a certain number of days if the product is undelivered.

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